You prepare a pitch that would work great on you, but it falls flat with your customer. Maybe you try to build a relationship, and they just want the facts. Or you share what you think are important details, and they only care about the big picture. Why is connecting with some customers easier than with others?
Even if you don’t have sales in your job title, anyone with a customer-facing job can use the tools of DiSC to understand how their values show up in their sales style. Which style are you?
No matter your own DiSC style, you can stretch toward the styles of your customers to create deeper connections and increase sales. Read: DiSC customer styles »
What our parking lot taught us about DiSC and sales
Once we started talking about our vehicle purchases, we discovered that our DiSC priorities were obvious in our purchases and in how we made those buys. Read more »
Selling out fast: Everything DiSC Certification
Last month we announced the newly-redesigned Everything DiSC Certification program. In this two-week immersive experience, you’ll get to hone your facilitation and coaching skills in addition to DiSC knowledge, and learn how to incorporate Everything DiSC on Catalyst.
May and June courses filled up fast. Reserve your spot now for cohorts beginning in July, August, and September.
Make room for social connection
Set up a virtual lobby or other social space for learners to use before training and during breaks. Consider having discussion prompts up to help people connect.
